Case studies

Real numbers, real accounts.

How businesses in 12 countries use WhatSetter to re-engage dormant leads, qualify them and book meetings on autopilot.

Client names are withheld under NDA. Sectors, numbers and quotes come from live accounts.

40+ active clients 12 countries 113 languages <60s reply time
Automotive case study ×3conversion on leads who reply 22saverage reply time Automotive
Case study · 01Africa · 6 countries

The car marketplace that woke up 7,000 dormant leads

A market-leading digital showroom was sitting on years of quote requests no human team could ever call back. WhatSetter re-opened every one of those conversations on WhatsApp, qualified budgets and booked test drives around the clock. Phase one ran 8 agents; the results pushed it to 20.

7,000+leads re-engaged
26,400+messages handled
32%response rate

Before WhatSetter, we lost 60% of our leads to slow responses. Today, every prospect gets an immediate reply.

Sales Director · automotive group, Africa
Executive coaching case study €12kbudget confirmed before the first call ×3conversion on discovery calls Executive coaching
Case study · 02Dubai · UAE

The coaching firm that only takes budget-confirmed calls

A high-end executive coaching firm was burning senior time on discovery calls that went nowhere. Their setter now qualifies ambition, timeline and budget in the chat, so a coach only ever sits down with a prospect who is ready. 70% of human qualification time went back to coaching.

520+leads re-engaged
2,800+messages handled
38%response rate

The best business decision we made this year. WhatSetter transformed the way we handle leads.

Founder · coaching firm, Dubai
Expat advisory case study 24/7Asia, Europe and US covered 70%of qualification time given back Expat advisory
Case study · 03Hong Kong

The advisory firm that qualifies across three timezones

An expat relocation and investment firm gets leads that write at 11pm Hong Kong time from Paris, London or New York. The setter answers in seconds whatever the clock says, maps tax status, real estate and schooling needs, and hands consultants prospects who are ready to commit.

981qualified leads
46%meetings booked on qualified
39%response rate

No more hours spent filtering cold leads. WhatSetter delivers prospects ready to commit.

Managing Partner · advisory firm, Hong Kong
Gym and fitness case study 2 minfrom hello to booked trial +25%trial to membership vs untouched leads Gym & fitness
Case study · 04Europe · multi-site

The gym chain that books trial sessions while it sleeps

A multi-site fitness chain collects numbers at trade shows, on Instagram and at the front desk. Its setter texts every lead back, offers a free trial in 30 seconds and drops the slot into the club's calendar, at 10pm on a Sunday if that's when the lead answers. Record engagement: 60.4% of leads reply.

1,040+trial sessions booked
60.4%response rate
16,500+messages exchanged

We no longer lose a single lead, even at 10pm or on Sundays. The AI offers a trial session in 30 seconds and books the slot on its own.

Network Director · EU fitness chain
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